CSH DIREK – Privacy Policy

  • Home
  • Privacy Policy

1. Overview

We respect your privacy and are committed to protecting your personal information. This policy outlines what we collect and how we use it.

2. Data We Collect

We may collect:

  • Personal Information: Name, ID, phone, email.
  • Device Information: IP address, location, device model.
  • Usage Logs: In-app activity, error reports.
  • Camera & Media Access: Required for KYC and QR scanning.

3. App Permissions and Their Purpose

To deliver a secure and fully functional experience, the CSH DIREK app requests the following permissions. Each permission is used solely to support essential app features and services:

Camera

  • Used for identity verification (KYC), including capturing selfies and scanning government-issued ID documents.
  • Enables QR code scanning for quick payments and money transfers.

Photos, Media & Files / Storage (Read & Write Access)

  • Allows users to upload ID documents and profile photos for account verification.
  • Enables the app to save and access transaction receipts, invoices, and QR codes for easy recordkeeping.

Location (if required by feature)

  • May be used to determine your location to ensure regulatory compliance or improve service availability in your area.

Important: These permissions are only used when needed for app functionality.

  • We do not collect data in the background or access your device without consent.
  • We do not sell or share personal data with third parties.
  • Users are always in control and can manage permissions through their device settings.

4. Third-Party Integrations

We partner with:

  • Gift card providers
  • Mobile top-up providers
  • Payment processors

All partners are vetted to comply with data protection regulations.

5. Data Protection

  • Your data is encrypted and stored securely.
  • We do not sell or rent your data to third parties.

6. Data Retention

We retain data only as long as legally required or for operational reasons. You may request deletion, subject to local financial regulations.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Contact us for any privacy-related concerns.

8. Policy Updates

This policy may be updated from time to time. You will be notified of major changes through the app or via email.

Contact Information

Phone: (509) 3775-9803 / +1 (645) 221-9141
Email: info@cshdirek.com

By using CSH DIREK, you agree to this Privacy Policy.