1. Introduction

Welcome to CSH DIREK, a digital payment platform based in Haiti. CSH DIREK facilitates secure financial transactions such as money transfers, mobile top-ups, bill payments, and merchant payments.

Note: CSH DIREK is not a bank. We operate under local financial compliance standards.

By using our app or services, you agree to these Terms & Conditions. If you do not agree, please refrain from using the app.

2. Eligibility

• Be at least 18 years old.
• Provide accurate personal information.
• Agree to identity verification (KYC) for compliance.

3. Account Registration & KYC

To use CSH DIREK services, you must register and provide:

• A valid government-issued ID.
• A selfie for facial recognition.
• Additional documents as needed.

This helps us comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.

4. Services Offered

You may use CSH DIREK to:

• Send/receive money.
• Recharge mobile credits.
• Purchase digital gift cards.
• Pay merchants.

We do not offer banking services or loans.

All transactions are final unless required otherwise by local laws.

5. Fees & Transaction Limits

• Fees apply to some services and are disclosed before confirmation.
• Limits are based on your KYC level and local regulations.

6. Security Responsibilities

• Keep your PIN and login information confidential.
• CSH DIREK is not liable for unauthorized access due to negligence.

7. Suspension or Termination

We may suspend or terminate your account if:

• You violate these Terms.
• We detect suspicious or fraudulent activity.

8. Policy Updates

This policy may be updated from time to time. You will be notified of major changes through the app or via email.

Contact Information

Phone: (509) 3775-9803 / +1 (645) 221-9141
Email: info@cshdirek.com

By using CSH DIREK, you agree to the Terms and Conditions Policy.