about
Mission Statement

A Mission for Inclusion and Innovation

To transform Haiti's financial landscape by empowering the youth, as well as the unbanked and underserved communities, to embrace digital finance, creating a sustainable ecosystem where every Haitian has access to quality financial tools and services. We will not stop until every cellphone user becomes an active e-wallet user.

Faster And Cheaper

CSH DIREK empowers every one with cost-effective and time-saving financial solutions, bridging the gap to a more connected and prosperous future.

Trust and Secure

At CSH DIREK, your trust is our foundation, and your security is our priority.

SERVICES

What We Serve to You

CSH DIREK offers a comprehensive suite of financial services designed to simplify and enhance your daily transactions. your all-in-one financial partner, empowering Haitians with accessible, reliable, and cutting-edge solutions for a better financial future.

E-Wallet Services

A secure digital wallet to store, send, and receive money easily. Seamless peer-to-peer (P2P) transfers locally and internationally.

Bill Payments

Convenient solutions for utility bills, school fees, and more. Partnerships with providers for direct, hassle-free transactions.

Merchant and Agent Network

A reliable platform for the diaspora to send money to loved ones. Cost-effective, real-time transfers with lower fees.

Top-Up and Recharge Services

Mobile airtime top-ups for users in Haiti and over 180 countries. A fast, convenient way to stay connected.

eSIM

eSIM is the next evolution in mobile connectivity, giving you the freedom to switch carriers, manage multiple profiles, and activate plans with just a QR code no physical SIM required.

Microfinance and Credit Solutions

Access to microloans and credit services for entrepreneurs. Promoting financial independence and economic growth.

Digital Gift and debit card Features

Virtual and physical debit cards for secure transactions. Non-Cash Micropayments Paying for articles, videos, or music streaming. In-app purchases like game credits or stickers. Small utility services, donations, and tipping.

Mutual Solidarity (CD/MUSO)

CD/MUSO is a groundbreaking feature offered by CSH DIREK that fosters community driven financial support by enabling users to contribute to collective goals and assist one another during times of need.

How To Start

We have some easy steps!

From registration to unlimited transactions, each step is crafted to provide convenience, reliability, and financial empowerment. Get started today and experience the difference with CSH DIREK!

Register to CSH DIREK e-Wallet

Sign up in just a few clicks and start your financial journey. Create your CSH DIREK account today it's fast, easy, and secure!

Verify Your Account

Confirm your details to unlock the full power of your wallet. A quick verification step ensures your transactions are safe and reliable.

Make Unlimited Transactions

Transfer, pay, and manage your money without limits! Experience seamless and secure financial freedom with CSH DIREK.

about
CSH DIREK

Why Choose CSH DIREK?

CSH DIREK is more than a payment platform; it's a mission-driven fintech committed to empowering the unbanked and underserved. With a focus on transparency, professionalism, and innovation, CSH DIREK is building a financially inclusive ecosystem where every Haitian can thrive.

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Your Benefits

Your Benefits with CSH DIREK

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Simplify Your Wallet, Empower Your Life

Simplify Your Wallet, Empower Your Life Say goodbye to the hassle of managing your finances! With CSH DIREK, you can enjoy secure, convenient, and fast digital transactions, transforming your cellphone into a powerful financial tool.

Global Coverage

Enjoy the freedom to stay connected wherever you are! 180 countries. No matter where life takes you, CSH DIREK is there to keep you connected.

Lowest Fee

Keep more of your money where it belongs in your pocket! lowest fees for transfers and transactions, ensuring you save while staying connected with your loved ones. Affordable, reliable, and transparent because every HTG counts. Simple Transfer Methods Sending money has never been easier! Fast, straightforward, and hassle-free because we value your time and convenience.

Instant Processing

No more standing in line at the bank or money transfer offices! With CSH DIREK, your money is always in your pocket, ready to be transferred instantly through an agent who's just around the corner. Fast, efficient, and hassle-free because we know your time is valuable.

Bank-level Security

Your security is our top priority! CSH DIREK, you can trust that your transactions are protected with the highest level of security, ensuring your funds are safe and secure at all times. Peace of mind, knowing your financial information is in trusted hands.

Global 24/7 Support

No matter where you are, help is always available! CSH DIREK, enjoy 24/7 support from our dedicated team, ready to assist you anytime, anywhere. We're here to make your experience seamless and stress-free, day or night.

What is CSH DIREK?

CSH DIREK is one of the first legally authorized fintech company in Haiti, providing an innovative e-wallet solution that allows users to send, receive, and store money securely. Our mission is to expand financial inclusion and improve lives by offering reliable financial tools to Haitians, both locally and in the diaspora.

Who can use CSH DIREK?

CSH DIREK is designed for everyone in Haiti and the Haitian diaspora. Whether you are an individual, a small business owner, or part of an organization, you can benefit from our e-wallet services.

How does CSH DIREK ensure my money is safe?

CSH DIREK operates under authorization from the Haitian government and follows strict regulatory guidelines. We securely store 75% of our funds in BRH bonds, ensuring safety and transparency.

Can I use CSH DIREK without a smartphone?

Yes! CSH DIREK offers USSD services for feature phone users. Dial our code to access your account and perform transactions.

How can I send money using CSH DIREK?

To send money: • Open the app or use the USSD menu. • Select “Send Money.” • Enter the recipient's phone number or e-wallet ID and the amount. • Confirm the transaction.

What happens if I send money to the wrong phone number?

It is crucial to double-check the recipient's phone number before confirming your transaction. CSH DIREK does not guarantee refunds for money sent to an incorrect phone number. Once the transaction is completed, it cannot be reversed. Tips to avoid mistakes: • Verify the recipient's number with them directly before sending money. • Carefully review the details on the confirmation screen before completing your transaction.

Can I receive money from abroad?

Yes, your loved ones abroad can send money directly to your CSH DIREK wallet. We have partnerships with moneytransfer companies in other countries to make this process seamless.

Are there fees for transactions?

Transaction fees depend on the type and amount of the transaction. Please check our fee structure in the app for details.

What services does CSH DIREK offer?

CSH DIREK offers a wide range of services, including: • Money transfers • Bill payments • Mobile top-ups • Secure e-wallet storage • Virtual and physical debit cards • CD/MUSO

Can I pay my bills with CSH DIREK?

Yes! You can pay electricity, water, internet, and other bills directly through the app.

What should I do if I forget my PIN?

You can reset your PIN through the app or by contacting our customer support team. Ensure you have your ID and registered phone number handy for verification.

What if my phone is lost or stolen?

Contact our support team immediately to block your account and protect your funds. You can access your account on a new phone by logging in with your credentials.

How can I contact customer support?

You can reach us via: • Phone: 509 3775 9803 • Email: support@cshdirek.com • Chat: Use the in-app chat for quick assistance.

How can I become a CSH DIREK agent?

Visit our website or contact us through the app to apply. Agents must meet specific criteria and complete training to ensure excellent service.

What is the role of CSH DIREK agents?

Agents facilitate transactions such as deposits, withdrawals, and registrations, making our services accessible to all, especially in remote areas.

Are there educational resources on financial literacy?

Yes! CSH DIREK is committed to empowering users, especially women, through educational videos and guides on saving, budgeting, and starting businesses.

FAQs

Frequently Asked Questions - CSH DIREK

Welcome to the CSH DIREK FAQ section, where you'll find answers to the most important questions about our services and how to use the app!

Testimonials

What Clients Say About Us

News

Our Latest News, Tips, and Media Highlights

Stay informed with the latest updates, expert tips, and what both international and national media are saying about CSH DIREK as a leader in financial inclusion and innovation!